Terms and Conditions


This website is managed by TrendyProdu. In all content of the site, the terms "we," "us," "our," and "entrepreneur" refer to TrendyProdu. TrendyProdu offers you this website, including the available information, tools, and services, under the condition that you agree to all the terms, policies, and notices listed here.

By visiting our site or making a purchase, you accept our "Service" and agree to the following terms and conditions ("Service Conditions," "Conditions"). These terms also include additional provisions and policies referenced or made available through a hyperlink. They apply to all users of the site, including browsers, suppliers, customers, sellers, and contributors to the content.

Please read these Service Conditions carefully before using the website. By visiting or using any part of the site, you agree to these Service Conditions. If you do not agree to all the conditions in this document, you are not authorized to visit the website or use the services. If these terms are considered an offer, your acceptance is limited to these Service Conditions.

Any new features or tools added to the website are also subject to these Service Conditions. You can view the most recent version of the conditions at any time on this page. We reserve the right to update, modify, or replace these conditions by posting changes on our website. It is your responsibility to check this page regularly for updates. By continuing to use the website after changes are posted, you agree to the revised conditions.

Our store runs on Shopify Inc., a platform that enables us to offer our products and services online.

By agreeing to these terms, you declare that you are at least of legal age in your place of residence, or that you have consent from a parent or guardian to allow use of the site by your minor family members. You may not use our products for illegal or unauthorized purposes, nor violate any laws when using our service (including copyright laws). The transmission of destructive code such as worms or viruses is prohibited. Any violation of these terms may result in the immediate termination of the service.

We reserve the right to refuse service to anyone for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may be adjusted to technical requirements of connecting networks or devices. Credit card data, however, is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, or access to the service without our express written permission. The headings in these terms are included for convenience and do not limit the content.

ARTICLE 1 - DEFINITIONS

In these terms, the following terms are defined as follows:

  • Cooling-off period: The period in which the consumer has the right to cancel the distance contract without giving any reason.
  • Consumer: A natural person who acts outside a professional or business context and enters into a distance contract with the entrepreneur.
  • Duration transaction: A distance contract under which the delivery or purchase of products and/or services takes place over a longer period.
  • Durable data carrier: Any means by which the consumer or entrepreneur can store information in such a way that it can be easily accessed later and reproduced unchanged.
  • Right of withdrawal: The right of the consumer to cancel the distance contract within the cooling-off period.
  • Entrepreneur: The person or organization that offers products and/or services via a system for distance selling to consumers.
  • Distance contract: A contract concluded via a distance selling system set up by the entrepreneur, in which only remote communication techniques are used.
  • Communication technique for distance selling: A method that allows a contract to be concluded without the consumer and entrepreneur being physically present at the same location.
  • General Conditions: These terms and conditions that apply to the services and products of the entrepreneur.

ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR

  • Email address: Info.TrendyProdu.nl
  • Chamber of Commerce: 93295006
  • Address: Debussyhof 169 (not a visit address and/or return address. Returns to this address will not be reimbursed)

ARTICLE 3 - APPLICABILITY

These general terms and conditions apply to any offer from the entrepreneur and to any distance contract and orders between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is reasonably not possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed with the entrepreneur and will be sent to the consumer free of charge upon request.

If the distance contract is concluded electronically, the text of these general terms and conditions may, in deviation from the previous paragraph, be made available electronically to the consumer in such a way that it can be easily stored on a durable data carrier. If this is reasonably not possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be electronically accessed, and that they will be sent to the consumer free of charge upon request.

In the case that specific product or service terms and conditions also apply, the second and third paragraphs apply, and the consumer can always invoke the applicable provision that is most favorable to them in the event of conflicting general terms.

If one or more provisions in these general terms and conditions are, at any time, partially or completely invalid or voided, the contract and these terms will remain in effect, and the relevant provision will be immediately replaced by a provision that as closely as possible reflects the original intent.

Situations not covered by these general terms and conditions must be assessed according to the spirit of these general terms and conditions.

Uncertainties about the explanation or content of one or more provisions of our terms must be explained according to the spirit of these general terms and conditions.

ARTICLE 4 - THE OFFER

If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.

The offer is non-binding. The entrepreneur is entitled to modify and adjust the offer.

The offer contains a full and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the offered products and/or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.

All images, specifications, and data in the offer are for indication purposes only and cannot be grounds for compensation or contract dissolution.

Product images are a true representation of the offered products. The entrepreneur cannot guarantee that the displayed colors match the actual colors of the products.

Each offer contains sufficient information so that the consumer is clearly informed of the rights and obligations attached to the acceptance of the offer. This includes:

  • The price, excluding clearance costs and import VAT. These additional costs are the responsibility and risk of the customer. The postal or courier service will apply the special scheme for postal and courier services for imports. This scheme applies if goods are imported into the EU destination country, as is the case here. The postal or courier service collects VAT (with or without the clearance costs) from the recipient of the goods.
  • Possible shipping costs;
  • The method by which the agreement will be concluded and what actions are required for it;
  • Whether or not the right of withdrawal applies;
  • The method of payment, delivery, and execution of the agreement;
  • The period within which the offer can be accepted, or the period during which the entrepreneur guarantees the price;
  • The rate for distance communication if the costs are based on a different rate than the regular basic rate for the communication medium used;
  • Whether the agreement is archived after its conclusion, and if so, how it can be consulted by the consumer;
  • How the consumer can check and, if desired, correct the data provided by them before concluding the agreement;
  • Possible other languages in which, in addition to Dutch, the agreement can be concluded;
  • The codes of conduct to which the entrepreneur has submitted, and how the consumer can consult these codes electronically;
  • The minimum duration of the distance contract in the case of a duration transaction.

Optional: available sizes, colors, types of materials.

ARTICLE 5 - THE AGREEMENT

The agreement is concluded, subject to the provisions in paragraph 4, at the moment the consumer accepts the offer and meets the conditions set.

If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer by electronic means. As long as this confirmation is not received by the entrepreneur, the consumer may cancel the agreement.

If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.

The entrepreneur may, within legal frameworks, investigate whether the consumer can meet their payment obligations, as well as any facts and factors important for a responsible conclusion of the distance agreement. If the entrepreneur has good reasons to not conclude the agreement based on this investigation, they are entitled to refuse an order or application or attach special conditions to the execution.

The entrepreneur will send the following information to the consumer with the product or service, in writing or in such a way that it can be easily stored by the consumer on a durable data carrier:

  • The visit address of the entrepreneur's establishment where the consumer can direct complaints;
  • The terms and conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear notice that the right of withdrawal is excluded;
  • Information about guarantees and existing post-purchase services;
  • The data included in Article 4, paragraph 3, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement;
  • The requirements for terminating the agreement if the agreement lasts more than one year or is of indefinite duration.
    In the case of a duration transaction, the provision in the previous paragraph only applies to the first delivery.

Each agreement is entered into under the suspensive condition of the availability of the relevant products.

ARTICLE 6 – RIGHT OF WITHDRAWAL

When purchasing products, the consumer has the option to cancel the agreement without providing a reason within 14 days. This cooling-off period begins the day after the consumer receives the product or a representative designated by the consumer and known to the entrepreneur.

During the cooling-off period, the consumer will handle the product and packaging carefully. They will only unpack or use the product to the extent necessary to assess whether they wish to keep it. If they exercise their right of withdrawal, the consumer will return the product with all delivered accessories and, if reasonably possible, in the original condition and packaging, following the clear and reasonable instructions provided by the entrepreneur.

If the consumer wishes to exercise their right of withdrawal, they must notify the entrepreneur within 14 days after receiving the product. Notification must be made by written message/email. After the consumer has notified the entrepreneur of their intent to exercise their right of withdrawal, they must return the product within 14 days. The consumer must provide proof that the returned goods were sent in time, for example, by showing proof of shipment